At ISHAOR, we strive to provide a seamless shopping experience for our customers. Below you will find important information regarding shipping times, locations, and our return policy.
Shipping Information :
We offer shipping to various locations to ensure that our handmade leather products can reach customers around the world. Once your order is placed, it will typically be processed within ,5-8 business days.
Shipping Options :
Eco Shipping :
Enjoy free eco shipping, which takes approximately 7-14 days for delivery. This option is perfect for those who prefer to be environmentally conscious while enjoying our beautiful products.
Express Shipping :
For those who need their items sooner, you have the option to upgrade to express shipping, which delivers within 1-5 days. This ensures your purchase arrives quickly and efficiently.
Shipping Costs :
The eco shipping option is free, while express shipping costs will be calculated at checkout based on your location and the weight of your order.
Returns and Exchanges :
We want you to love your purchase, but if for any reason you are not satisfied, we offer a return policy for your peace of mind.
Return Window :
You can return items within 7 days of receiving your order for a full refund, minus $15 for the free shipping.
Condition of Items :
To be eligible for a return, items must be unused, in their original condition, and packaging. Custom orders are not eligible for return unless defective.
Return Process :
Customers are responsible for the return shipping costs. Refunds will be issued only after the returned item is received back. To initiate a return, please contact us directly via [insert contact method, e.g., email or phone] . We will provide you with instructions on how to return your item.
By providing clear shipping and returns information, we hope to make your shopping experience with ISHAOR as enjoyable and trustworthy as possible. If you have any questions or concerns, feel free to reach out to us. Thank you for supporting our small business!
